Repairs

REPAIRS

Click here to obtain an instant RA document.

Akostar will provide a repair diagnosis, free of obligation, we send you a repair report to review prior to performing any billable work.

Akostar provides repair services of Radio Remote Controls including the Flex series EX and EX2, and the engineered series of remotes the XLTX, MLTX, MLTX2 ... Akostar repairs both the TX (transmitter) and the RX (receiver units), you can ship one or multiple units

Procedure:
(1) ship unit(s) Akostar, Attn: Repair Dept
(2) Techs will email you a Repair Report with parts and labor
(3) after your approval is received, repair work is completed and shipped back
.... Lead time: unit(s) sent in for repair are typically evaluated in 1-3 days, &
     quoted in 2-4 days, repairs are typically completed within a day after
      receiving your approval to proceed

Shipping units into the Repairs Dept:
(1) package your unit in a box with bubble pack etc
(2) include your contact Information; name, email, phone#, return ship address
(3) include a written description of what problems the unit is experiencing
     (especially any issue that is intermittent)
(4) Return Authorization is not required, we track by Sn of the unit, thereby
      you do-not-need to request an RA / RMA number prior to shipping
(5) you may include a PO# for your own reference/tracing, your PO# would
     be used for tracking purposes and not for billing until it is approved by you
(6) ship the unit(s) to the address below:

     Akostar, Inc.  -  Attn:  Repairs Dept

     121 Corporation Way,  Unit A

     Venice,  FL  34285  USA

 Questions? … feel free to call, 724-774-0464, Mon-Fri, 9-5 EST